Payment & Security

talnevi™
Shop with clarity.

Payment & Security

Useful information about checkout, payment confirmation and protecting your details.

Last updated: October 16, 2026

Payment methods

Available methods are displayed in Shopify checkout for your destination and order. Only those displayed options are supported for that transaction. A normal website order does not require payment outside our store checkout.

Your final total

Before paying, check the displayed currency, item price, discounts, delivery costs and applicable taxes. Your bank or payment service may separately charge for foreign currency conversion or an international transaction.

How payment is handled

Our store uses Shopify checkout and the payment services enabled for the transaction. Those providers handle payment credentials under their own terms and privacy notices. Customer support does not need your complete card number, card security code or account password.

Shopping securely

Verify that you are on talnevi.com and use a trusted device before entering payment information. Security measures help reduce risk, but cannot eliminate every online threat. Never send full payment credentials by email.

Confirmation, declined payments and duplicate charges

An order confirmation is normally emailed after successful checkout. If payment fails, check the details and consult your payment provider. If you see a charge without a confirmation, contact us before making another attempt so we can check for duplicates. A pending authorization may appear before settlement or release; your provider controls that timing.

Order verification

We may ask for proportionate information to verify a purchase or investigate suspected unauthorized activity. If a message requests an unusual payment, verify it through our published support email before acting.

Refund processing

Approved return refunds go to the original payment method within 5–10 business days after the return is received and inspected. Refunds approved without a return and successful pre-fulfillment cancellations are processed within 5–10 business days of approval or cancellation. Provider posting time is additional. Eligibility and postage rules are described in our Return & Refund Policy.

A little wonder. A warmer home.

talnevi™ · Company information

The people behind the season.

talnevi™ is owned and operated by Wuhan Shuying Technology Co., Ltd.

Brand:
talnevi™
Legal company name:
Wuhan Shuying Technology Co., Ltd.
Owner:
Shen Xiang
Official website:
talnevi.com
Customer support email:
service@talnevi.com
Customer service phone:
+86 18664969747
Service hours:
8:00 AM – 10:00 PM (China Standard Time (UTC+8))
Unified Social Credit Code:
91420106MAKBJKYG93
Registered business address:
Room B-2, 24th Floor, Huale Business Center, No. 716 Luoyu Road, Hongshan District, Wuhan, Hubei