Privacy Policy
How personal information is used when you visit talnevi.com, place an order or contact our team.
Last updated: October 16, 2026
Who is responsible
Wuhan Shuying Technology Co., Ltd. operates talnevi™ and is responsible for the personal information it collects and uses to run this store. Send privacy enquiries to service@talnevi.com. Shopify and other service providers may also process information under their own notices.
Information received
Orders and support requests can provide your name, contact details, billing and delivery addresses, order history and correspondence. Browsing can generate IP addresses, browser and device information, site interactions and cookie identifiers through the store and its providers. Payment services process payment credentials; we may receive payment status, transaction references and limited details needed to administer the order. Do not send sensitive payment credentials to support.
Purposes of processing
We use relevant information to administer orders and payments, arrange delivery and tracking, answer enquiries, manage returns and refunds, keep required records, prevent fraud and meet applicable obligations. If marketing or analytics services are enabled, information may also support measurement, communications or advertising, subject to the consent and opt-out rules that apply. Marketing emails provide an unsubscribe option.
Cookies and preferences
Necessary technologies support the basket, checkout, security and privacy settings. Optional analytics and advertising technologies, where enabled, can measure visits or personalize marketing. Consent is required for non-essential technologies where applicable law requires it. Use the privacy controls presented by the store and your browser preferences. Disabling necessary cookies may affect shopping. Recognized opt-out signals, including Global Privacy Control, are honored for relevant processing where legally required.
Recipients of information
We share relevant information with Shopify, enabled payment services, shipping and fulfillment providers, and service providers that assist store operations. Analytics or advertising providers, if enabled, may receive data in line with applicable privacy choices. Disclosure may also be necessary for legal obligations, fraud prevention, protection of rights or a business transaction with appropriate protections. Some advertising disclosures may qualify as a sale or sharing under certain laws; use available privacy controls or contact us to request an opt-out.
International handling
Our operating company is based in China. Shopify and other providers may handle information in additional countries. Where transfer safeguards are required by applicable law, the relevant safeguards apply.
Retention and protection
Information is kept for a period reasonably necessary for its purpose, including order management, disputes, accounting and required records. The period depends on the type of information and obligation. We use reasonable administrative and technical protections, while no transmission or storage system offers absolute security.
Requests and rights
Depending on the law that applies to you, rights can include access, correction, erasure, a copy of data, withdrawal of consent, restriction or objection, and opting out of certain disclosures. Contact service@talnevi.com to make a request. Proportionate identity checks may be needed, and lawful exceptions may apply. Where agents are permitted, proof of authority may be requested. If an appeal right applies, contact us with the original request details to appeal a denial. You may also complain to the relevant privacy regulator. Exercising applicable rights will not result in discrimination.
Children and third-party links
Our store is for adult shoppers and is not directed at children under 13. We do not knowingly collect their information. Contact us if you believe a child has supplied data so we can investigate and take appropriate action. External websites follow their own privacy practices; review their notices before sharing information.
Changes and contact
This notice may change as our operations or requirements change. The date above identifies the current version; changes do not remove rights attached to information previously collected. Contact service@talnevi.com for questions or requests.
A little wonder. A warmer home.
The people behind the season.
talnevi™ is owned and operated by Wuhan Shuying Technology Co., Ltd.
- Brand:
- talnevi™
- Legal company name:
- Wuhan Shuying Technology Co., Ltd.
- Owner:
- Shen Xiang
- Official website:
- talnevi.com
- Customer support email:
- service@talnevi.com
- Customer service phone:
- +86 18664969747
- Service hours:
- 8:00 AM – 10:00 PM (China Standard Time (UTC+8))
- Unified Social Credit Code:
- 91420106MAKBJKYG93
- Registered business address:
- Room B-2, 24th Floor, Huale Business Center, No. 716 Luoyu Road, Hongshan District, Wuhan, Hubei